The Dozen Questions That Come Up Most Weeks
These are transcribed from what people actually ask, not written to fill a page. Where the honest answer is unflattering to us, it is still the answer we have put here.
More than most golfers expect and less than an alarmist would tell you. Across the sets we re-gauge on a scheduled recheck, the median movement on a golfer playing around sixty rounds a year is about a degree and a half over a season, concentrated in the scoring clubs because those are the heads that meet firm ground most often.
Forged heads move more readily than cast. Heavy range-mat practice accelerates it. A player who only plays grass twenty times a year may see almost nothing for two seasons.
No, and roughly a third of first sessions here end without a purchase. The output of a baseline is a sheet of numbers, not an order form. Plenty of people find out their existing set is a bend and a regrip away from being right.
If that turns out to be your answer, the invoice is small and we will say so during the session rather than at the end.
A recheck window is a date we calculate from your round count and practice surface, marking when your specs are likely to have drifted far enough to be worth measuring again. We contact you when it comes up. You are free to ignore it.
The visit itself is $65 for file holders and includes any bending needed to bring the set back to where it was. There is no annual membership and nothing recurring on your card.
Yes. Regrips, loose heads, rattles, ferrule work, and assessments are all counter jobs. Drop-off before noon usually means same-day on a regrip. Sunday morning is a drop-off window only — no fitting bays run, but the counter is staffed from 9:00 to noon.
Two structural differences. First, we hold no stock inventory and have no manufacturer quota, so there is nothing on a wall we need to move. Second, we keep a file and schedule a recheck, which turns a fitting from a one-off event into something with a maintenance schedule attached.
There are also excellent fitters working inside large retailers. The difference is not skill, it is what the business is structurally rewarded for.
Grip failure is gradual and your hands adapt to it, which is exactly why "feels fine" is not a reliable test. What actually happens is that you grip harder to compensate for a surface that has glazed, and the added tension shows up as a loss of clubhead speed and a face that is slower to release.
In Sacramento the dry summer heat hardens rubber faster than humid climates do at the same temperature. We measure grip cadence in rounds played rather than calendar years for that reason. There is a full write-up in the bench ledger.
Constantly. Most of the service desk is equipment bought elsewhere, including sets from direct-to-consumer brands and clubs assembled by other builders. We will tell you honestly if a repair is not economic, and we will not lecture you about where you bought it.
Bench time is short — a twelve-club build is a day or two of work. The wait is component lead time, typically two to four weeks for stock offerings and longer for custom orders from smaller shaft houses. We give you a date when the order goes in and we tell you when it moves.
We will take the baseline and hold the file, but we will not build. Six weeks into a takeaway change your delivery numbers are not the numbers you will have in three months, and equipment built to a temporary pattern becomes wrong the moment the pattern settles.
This conversation costs you nothing beyond the baseline you already booked, and we would rather have it than take the order.
Yes, with a different approach. Growing players need length and lie reviewed on a much shorter cycle, and the sensible build is one that can be adjusted rather than one that is optimal today. We keep junior recheck windows short and price them accordingly.
Sixty-five dollars for a first-time bend and lie check is ninety-five, or $65 once you have a file. A full baseline is $185. If the answer turns out to be "nothing needs doing", that is what you have paid for the answer, and we think it is money well spent compared with replacing a set that did not need replacing.
Yes. Tell us at the desk and we will email the sheet to them the same week. We do not pay or receive referral fees with any instructor, which is deliberate — it keeps both recommendations clean.
One more, asked less often but worth answering
"Is there any point in this if I am a high handicapper?" There is, but the priorities invert. For a golfer breaking a hundred, lie angle and grip size matter more than shaft profile, and the cheapest useful intervention is usually a bend and a regrip rather than a build. We will happily tell you to spend two hundred dollars instead of two thousand, and frequently do.
Ask us something that is not on this list
The phone is answered by whoever is at the bench. Email works too if the question involves numbers.